Despite reports to the contrary, there is no official Apple policy mandating that iPad 4 owners coming into Apple Retail for service receive an iPad Air 2 for the cost of service -- but stores have been allowed to make the swap if they have no service stock, and have been for some time.
from AppleInsider - Frontpage News http://ift.tt/2oN1ilT
iPad 4 service replacement with iPad Air 2 not universal policy, but allowed in low-stock conditions
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